If Your Massage Chair Won’t Turn On – 9 Proven Fixes

Is your massage chair refusing to turn on? Don’t worry, we’ve got you covered! There’s nothing more frustrating than eagerly settling into your massage chair, only to find it unresponsive.

But fear not, troubleshooting and fixing this issue might be easier than you think.

In this article, we’ll walk you through practical steps to get your massage chair up and running again.

So, let’s discuss and get your massage chair back to providing you with the relaxation and joy you deserve.

How To Fix If Your Massage Chair Won’t Turn On – 9 Easy Ways

If you’re facing the issue of your massage chair not turning on, don’t worry! Here are nine simple and effective ways to fix it.

1. Check The Power Electrical Outlet

Check the power electrical outlet. Make sure that the massage chair is plugged into a working outlet and that the power cord is securely connected.

Try plugging another device into the same outlet to verify if it is functioning properly. If the outlet is not working, try plugging the chair into a different outlet to see if it powers on.

2. Check The Internal Components

To fix a massage chair that won’t turn on, check the internal components as well. Inspect the power cord for any damage or loose connections. If the cord is damaged, replace it.

Next, examine the control board for loose connections or signs of damage. If you find any, reattach or seek professional help.

Finally, inspect the motor for issues like strange noises, excessive heat, or abnormal vibrations. If you notice these signs, consult a professional for assistance. Checking these components can help identify and resolve the problem preventing your massage chair from turning on.

3. Check The Power Supply

To fix a massage chair that won’t turn on, check the power supply. Start by ensuring the main power switch is in the “On” position.

Sometimes it may accidentally get toggled off. Next, inspect the fuse for any signs of damage or a broken filament. If the fuse is blown, replace it.

Checking the power supply can help you identify and resolve issues preventing your massage chair from powering on.

4. Reset A Massage Chair

Now, let’s explore the process of resetting your massage chair. Resetting the chair can be an effective way to resolve minor technical issues that may be preventing it from turning on. Here we’ll use two methods to reset your massage chair.

a man resetting his massage chair won't turn on with remote control

1. Remote Control

Here are the steps on how to reset a massage chair with remote control:

  • Make sure that the massage chair is turned off and empty.
  • Press and hold the Power and Kneading buttons on the remote control at the same time.
  • Hold the buttons for 7-10 seconds.
  • You will see an Error message on the remote control if it has a display.
  • The massage chair will reset and turn back on.

Here are some additional things to keep in mind when resetting your massage chair:

  • If your remote control does not have a display, you may not see the Error message. However, the massage chair will still reset.
  • If you are still having trouble resetting your massage chair, you can try unplugging it from the power outlet for 30 seconds and then plugging it back in.
  • If you have a newer massage chair, you may be able to reset it using the chair’s built-in controls.
  • Check your owner’s manual for instructions.

2. Built-In Reset Button

If resetting the chair using the remote control isn’t possible or doesn’t resolve the issue, don’t worry.

The built-in reset button may work for you. This button on a massage chair is usually located on the back of the chair, near the power cord. It is a small, recessed button that you may need a pin or paperclip to press. To reset your massage chair, follow these steps:

  1. Turn off the massage chair and make sure that no one is sitting on the seat.
  2. Locate the built-in reset button on the back of the chair.
  3. Use a pin or paperclip to press the reset button.
  4. Hold the button pressed for 7-10 seconds.
  5. The massage chair will power off and then back on.
  6. The massage chair will be reset to its factory settings.

5. Check Loose Or Disconnected Wires

To troubleshoot further, check for loose or disconnected wires in your massage chair.

Over time, vibrations or movements can cause this issue. Carefully examine the wiring inside the chair and reconnect any loose or disconnected wires.

A person fixing his massage chair's wires

Ensure all connections are secure before attempting to turn on the chair again.

6. Check Damaged Circuit Board

Next, check your circuit board. If the massage chair’s circuit board is damaged, it is recommended to seek professional assistance because fixing it can be a bit tricky.

7. Check If Your Massage Chair Is Overheating

Another important consideration is the possibility of overheating.

Excessive use or improper ventilation can cause the chair to overheat. Overheating can trigger safety mechanisms that prevent the chair from turning on.

To prevent overheating, ensure the chair is placed in a well-ventilated area, and avoid using it for extended periods without breaks.

8. Check Your Remote Control

If your massage chair won’t turn on yet, one of the potential culprits could be the remote control. Check the batteries of your remote control.

Dead or low batteries can prevent it from working properly. Replace them with fresh batteries and see if that resolves the problem. Additionally, inspect the remote control for any physical damage or malfunctioning buttons.

9. Contact The Manufacturer

If you’ve tried all the troubleshooting steps and your massage chair still won’t turn on, it may be time to contact the manufacturer for further assistance.

The manufacturer is equipped with technical expertise and can provide valuable guidance in resolving complex issues.


At the end of the day, troubleshooting a massage chair that won’t turn on requires a systematic approach.

By checking for loose wires, assessing the condition of the circuit board, preventing overheating, and reaching out to the manufacturer for support, you’re taking important steps toward resolving the issue.

We hope these troubleshooting steps have been helpful to you. Remember, relaxation and joy are just a few steps away!


Where Is The Fuse On A Massage Chair?

The location of the fuse in a massage chair may vary depending on the model. Typically, you can find the fuse near the power cord or within the control panel.

Refer to your chair’s user manual or contact the manufacturer for precise instructions.

How Many Years Does A Massage Chair Last?

The lifespan of a massage chair can vary depending on various factors such as quality, usage frequency, and maintenance.

Generally, a well-maintained massage chair can last anywhere from 5 to 15 years or even longer.

How Often Should Massage Chairs Be Serviced?

Regular servicing of massage chairs is recommended to keep them in optimal condition. It’s advisable to have a professional service your chair at least once a year.

However, specific recommendations may vary by manufacturer, so refer to your chair’s user manual for guidance.

Is Too Much Time In A Massage Chair Bad?

While massage chairs offer relaxation and therapeutic benefits, it’s important to use them in moderation.

Prolonged or excessive use may lead to muscle fatigue or discomfort. It’s best to follow the recommended usage guidelines provided by the manufacturer to avoid any potential issues.

Resources Used For Research:

A massage that cannot be turned on

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About the author

I am Dr. Arjun Patel. Sharing my 20+ years of experience in Massage & Physical Therapy. I am an active member of the American Massage Therapy Association (AMTA). To learn more about me and our team, visit the about us page. Click here to contact me for questions, concerns, and consultation






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