Massage Chair Stopped Working: Here 4 Things To Do

There’s nothing more frustrating than when your massage chair stops working out of nowhere.

It can put a halt to your relaxation and leave you feeling disappointed.

However, don’t worry! In this article, we will guide you through troubleshooting steps to help you address the issue of your massage chair stopping working.

Massage Chair Stopped Working: 4 Common Reasons

1. Power Supply Issues:

When your massage chair stops working, power supply issues could be the culprit. Possible causes include power outlet problems or loose connections.

It is essential to check the power cords and plugs for any signs of damage or disconnection.

Ensuring a stable power source and using the appropriate voltage is crucial to the chair’s proper functioning.

2. Remote Control Malfunction:

The remote control plays a significant role in operating your massage chair.

If it malfunctions, troubleshooting steps can help. Try replacing the batteries or resetting the remote control.

If these steps don’t resolve the issue, contacting the manufacturer for remote control replacement may be necessary.

3. Overheating or Motor Problems:

Overheating or motor problems can also cause your massage chair to stop working. Extended usage or blocked ventilation are potential reasons for overheating.

To address this issue, allow the chair to cool down and ensure proper ventilation around it.

If the problem persists, it is advisable to contact the manufacturer or a professional technician who specializes in massage chair motors for further assistance.

4. Mechanical Component Failure:

Over time, mechanical components like rollers, airbags, or motors may experience wear and tear, leading to functional problems.

In such cases, it is best to reach out to the manufacturer or a qualified technician for repairs or component replacements.

4 Troubleshooting Steps to Restore Functionality:

There can be 4 troubleshooting tips if the massage chair stopped working

1. Restarting the Massage Chair:

  • Turn off the chair and unplug it from the power source.
  • Wait for a few minutes before plugging it back in and turning it on again.
  • Restarting the massage chair can often resolve minor glitches and restore its functionality.

2. Checking Connections and Wiring:

  • Examine the power cords, plugs, and connections for any signs of damage or loose connections.
  • Ensure a secure and stable electrical connection by reattaching or replacing any damaged or disconnected components.
  • A proper and reliable connection is crucial for the massage chair to function correctly.

3. Consulting the User Manual:

  • Refer to the user manual for specific troubleshooting instructions provided by the manufacturer.
  • Locate the troubleshooting section in the manual and follow the recommended steps.
  • The user manual offers expert advice for common issues.

4. Look for Mechanical Fault:

  • Perform a visual inspection to identify any visible signs of mechanical damage or wear.
  • Test the movement of rollers, airbags, or other mechanical components for proper functioning.
  • Apply lubrication to moving parts if necessary, following the manufacturer’s recommendations. If the issue persists, seek professional assistance from the manufacturer’s customer support or a qualified technician.

Maintenance Tips to Avoid Future Issues of Massage Chair Stopped Working

1. Regular Cleaning:

    • Clean your massage chair regularly to prevent dust, dirt, and debris from accumulating on the surface and inside the chair’s mechanisms.
    • Use a soft cloth or vacuum cleaner with a brush attachment to remove any loose particles.

2. Follow Manufacturer’s Guidelines:

  • Refer to the user manual and follow the manufacturer’s guidelines for maintenance, including cleaning instructions and recommended maintenance schedules.
  • Adhere to any specific care instructions provided by the manufacturer to ensure optimal performance and longevity of your massage chair.

3. Avoid Overloading:

  • Be mindful of the weight limit specified by the manufacturer and avoid exceeding it.
  • Overloading the massage chair can strain its components excessively, leading to potential malfunctions.

4. Ensure Proper Ventilation:

  • Maintain proper ventilation around the massage chair, especially near the motor and other heat-generating components.
  • Ensure that air vents and openings are not blocked, which can lead to overheating and subsequent malfunctions.

5. Schedule Professional Maintenance:

  • Consider scheduling periodic professional maintenance for your massage chair.
  • A trained technician can inspect and service the chair, ensuring that all components are in optimal condition and addressing potential issues before they escalate.


In conclusion, encountering a non-functional massage chair can be a frustrating experience that disrupts your relaxation and enjoyment.

However, by understanding the common reasons behind a massage chair’s malfunction and following the appropriate troubleshooting steps, you can often restore its functionality and resume your soothing massages.

Additionally, implementing regular maintenance practices, such as proper cleaning, adhering to manufacturer guidelines, and scheduling professional maintenance, can help prevent future issues and prolong the lifespan of your massage chair.


1. Why did my massage chair stop working suddenly?

There can be various reasons for your massage chair to stop working suddenly, including power supply issues, remote control malfunctions, overheating or motor problems, wiring or circuit board problems, sensor malfunctions, mechanical component failures, control panel issues, or software glitches.

2. Can I fix my massage chair on my own if it stops working?

Depending on the nature of the problem, you may be able to fix some issues on your own by following the troubleshooting steps provided in the article or the user manual.

However, for more complex issues or if you’re uncertain about performing repairs, it is recommended to consult the manufacturer’s customer support or seek assistance from a qualified technician.

3. How often should I clean and maintain my massage chair?

It is advisable to clean your massage chair regularly to prevent dust, dirt, and debris buildup. The frequency of cleaning may depend on usage and environmental factors.

Additionally, following the manufacturer’s guidelines for maintenance and adhering to their recommended cleaning schedules will help keep your massage chair in optimal condition.

4. What should I do if the troubleshooting steps don’t resolve the issue?

If the troubleshooting steps provided in the article or the user manual do not resolve the issue with your massage chair, it is recommended to contact the manufacturer’s customer support or consult a qualified technician.

They can provide further guidance or arrange for professional repair or replacement if necessary.

Massage Chair Stopped Working: Here 4 Things To Do

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About the author

I am Dr. Arjun Patel. Sharing my 20+ years of experience in Massage & Physical Therapy. I am an active member of the American Massage Therapy Association (AMTA). To learn more about me and our team, visit the about us page. Click here to contact me for questions, concerns, and consultation






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